For service technicians

Speed at the truck, not paperwork

You are standing in front of a forklift showing an error code, the customer is waiting, and the manual is somewhere else. ForkScan Pro puts the meaning and possible checks on your phone, for trucks from various manufacturers in one search.

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Your daily work

What costs technicians time

  • Searching binders and PDFs

    Every manufacturer builds and explains its codes differently. Until it is clear what a code means, time passes that is missing at the truck.

  • Brands that rarely come in

    You know your usual trucks. With the one that comes in once a year, experience is missing.

  • Knowledge in individual heads

    The colleague who had the fault before cannot be reached right now, and what they found out is written down nowhere.

  • Documentation afterwards

    What was wrong with the truck is written down later from memory, if at all.

How ForkScan Pro helps

What you use today and what is coming

Available today

Available

In the browser, on a PC as well as on a phone. Error documentation depends on the plan.

  • Error code search

    Enter the code or browse by manufacturer, series and device type. You only see released codes with a documented source.

  • Meaning and possible checks

    What the code means according to the source and which checks to consider, numbered and in our own words.

  • Code structure

    How a manufacturer's codes are built and what their parts mean, where we have recorded the structure.

  • Cause and reaction of the truck

    Possible causes and how the truck reacts to the error, where we have recorded this for the code.

  • Tools and spare parts

    With part numbers once they are recorded for the code. The catalogue is being built; part numbers are for identification only.

  • Tips from the community

    Users share their fixes and mark what helped. The tips are kept apart below the released content and are not individually checked by us.

  • Error documentation with photos and status

    Record an error code that occurred on a vehicle, with photos, notes and operating hours, from open through in progress to resolved. Every vehicle builds up its own error history.

Planned

Planned

These intentions have no fixed date. We are looking for pilot companies to try them out with us.

  • Scan and see matching codes

    The QR code on the device opens the vehicle and pre-filters the error code search by manufacturer and device type. With an unknown manufacturer, the search stays manual.

  • “My jobs”

    For technicians: their own assigned service cases and confirmed appointments at a glance, with the error code search at hand.

  • Service cases with appointment and responsibility

    Turn a report, a defect, an inspection or a direct order into a service case: with responsibility, appointment, measures and completion.

  • PDF service report

    Produce a report with measures and result from the service case, for the customer and the device's history.

  • Inspection templates with signature

    Carry out safety inspections (UVV) and other inspections from a template: findings, measures, signature, record and next due date.

The areas for you

Pro first, then Fleet and Service

Pro is your tool at the truck. Fleet records what was wrong with which vehicle; Service is meant to bundle your jobs.

  • ProDiagnosis

    Available

    For service technicians, workshops and in-house maintenance

    Look up error codes from various manufacturers: meaning, possible checks, code structure, cause, tools and spare parts, where recorded.

    Goal: Understand faster what is wrong with the truck.

    More about Pro

  • FleetOwn fleet

    Partly available

    For operators of their own fleets

    Vehicles with status and operating hours, inspection dates, documented errors and reports in one place. A device record with QR code, defects and blocking are planned.

    Goal: Keep your own fleet in view.

    More about Fleet

  • ServiceCustomer fleets

    Planned

    For service companies and workshops with customers

    Customers, customer devices, service cases, appointments and technicians in one flow, up to the finished PDF report, also for customers without their own ForkScan account.

    Goal: From the customer's order to the finished record.

    More about Service

Questions

Frequently asked questions

Does ForkScan Pro work on a phone?

Yes, in the browser, without installing anything. The apps for iOS and Android are fully developed and being prepared for the App Store and Google Play.

Can I rely on the checks?

The checks help to narrow a fault down and come from released entries with a documented source. They do not replace the manufacturers' service documentation or safety regulations; work on the truck belongs in the hands of qualified personnel.

How can I try ForkScan Pro?

With the trial: you sign up with your company and test without a payment method. Or you apply as a pilot company and use the Professional plan free of charge for 60 days.

Try it free for 7 days

With all features except the offline pack and up to 3 error code lookups a day for your company. The trial ends automatically; a subscription only starts with your order.

  • No payment method
  • Instant access
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Pilot companies wanted

As a pilot company you use the Professional plan free of charge for 60 days in your own business and tell us what helps and what is missing. Your feedback goes into our planning.

Become a pilot company

Questions? Write to us