Contact

Last updated: 8 October 2026

The quickest way to reach us is the form on this page. We help with questions about ForkScan Pro, about plans and with technical problems.

Write to us

Please do not send us passwords. For technical problems it helps to know: browser or app, device, and what exactly happened.

We use your details to answer your request and to prevent misuse of the form. See the privacy policy for details.

Other ways to reach us

Email: info@webpx.de Phone: +49 (0) 3744 3515905

WebPX - Graupner & Kozhevnikov GbR Reumtengrüner Str. 32B 08209 Auerbach Germany

So that we can help quickly

For technical problems, the following details help us:

  • the email address of your account
  • whether the problem occurs in the browser or in the app; for the app, also the device and the app version
  • what you did and what happened instead, ideally with a screenshot

Please do not send us passwords. We never ask for them.

Common requests

  • Missing or incorrect error code: tell us the manufacturer, device type and code.
  • Questions about plans or invoices: your company's administrators manage the subscription in the customer portal under “Plan & billing”; write to us if you have questions.
  • Privacy: request access, rectification or erasure of your data informally by email.

Documentation